At Yarden Escape, we are committed to delivering your outdoor and travel essentials as quickly and efficiently as possible. Please review our shipping policy below to understand how we handle orders and deliveries.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day. You will receive a confirmation message once your order is processed and dispatched.
Delivery Method
We offer Cash on Delivery (COD) as our sole payment option. Full payment is required at the time of delivery. Please ensure that someone is available at the delivery address to receive the order and make payment.
Shipping Time
Delivery timelines may vary depending on your location. Estimated delivery times range between 3–7 business days for most areas. Remote or rural locations may experience slightly longer delivery times.
Shipping Charges
Shipping charges, if applicable, will be clearly stated at checkout before order confirmation. Any promotional offers or free shipping deals will be applied automatically, if eligible.
Failed Deliveries
If a delivery attempt fails due to incorrect address information or unavailability of the recipient for cash payment, the order may be canceled or rescheduled. Please ensure that accurate and complete address details are provided when placing your order.
Order Tracking
Once your order is shipped, we will provide tracking details if available. You can monitor your shipment’s progress and estimated delivery date through the provided tracking link or message.
Damaged Or Missing Items
If you receive a damaged package or find any item missing, please contact us within 48 hours of delivery. We will do our best to resolve the issue quickly and ensure your satisfaction.
Contact Us
For any questions regarding shipping, delivery times, or your order status, please reach out to our support team at [email protected].